Results Fueled By Innovation

Utilizing the most effective state-of-the art technology and robust Omni-channel communication modes, Eastern Account System is a premier contact center that provides excellent, cost effective contact center solutions to any industry searching for world class customer experiences and first contact resolution.

Our first party Contact Centers (E-Center) can host a variety of projects from small boutique programs to large scale programs for customer service applications, product support, initial engagement, customer acquisition, fund raising, sales and delinquency management.

Learn more   

Headphones and keyboard

Driving Results with World Class Technology

As an example, Eastern Account System uses Voice Analysis Solutions to improve customer experience. This advanced technology allows us to monitor live conversations to detect and analyze emotion levels to increase our success of resolving the situation for our client and their customers.

Learn more   

Female Business Woman

Careers at Eastern

As a nationwide 1st and 3rd Party BPO, we are dedicated to creating careers, not just jobs. If you are a great communicator, friendly, ambitious and ready to excel in business on a great team, don’t delay. Apply now!

Learn more   

E-Center

Using sophisticated technology tools, and innovative methods for collecting your delinquent accounts, Eastern recovers uncollected debt at the highest rate in the industry through its eCenter collections call center.

Learn more   

Career Center

Are you ready for a career opportunity where you can learn the latest business technologies? We offer in depth training, a fun environment, flexible schedules, advancement opportunities, great benefits, and valuable rewards.

Watch your business career take off as an Eastern Account System collections professional. Call us today.

Learn more   

Industries We Serve

For hospitals and medical practices, we collect stubborn outstanding accounts while retaining valued patient relationships.

For utilities and cable companies we track down and recover delinquent account balances with expert collections teams using sophisticated technology tools.

Learn more