Results Fueled By Innovation
Utilizing the most effective state-of-the art technology and robust Omni-channel communication modes, Eastern Account System is a premier contact center that provides excellent, cost effective contact center solutions to any industry searching for world class customer experiences and first contact resolution.
Our first party Contact Centers (E-Center) can host a variety of projects from small boutique programs to large scale programs for customer service applications, product support, initial engagement, customer acquisition, fund raising, sales and delinquency management.
Driving Results with World Class Technology
As an example, Eastern Account System uses Voice Analysis Solutions to improve customer experience. This advanced technology allows us to monitor live conversations to detect and analyze emotion levels to increase our success of resolving the situation for our client and their customers.
Careers at Eastern
As a nationwide 1st and 3rd Party BPO, we are dedicated to creating careers, not just jobs. If you are a great communicator, friendly, ambitious and ready to excel in business on a great team, don’t delay. Apply now!
E-Center
Using sophisticated technology tools, and innovative methods for collecting your delinquent accounts, Eastern recovers uncollected debt at the highest rate in the industry through its eCenter collections call center.
Learn moreCareer Center
Are you ready for a career opportunity where you can learn the latest business technologies? We offer in depth training, a fun environment, flexible schedules, advancement opportunities, great benefits, and valuable rewards.
Watch your business career take off as an Eastern Account System collections professional. Call us today.
Industries We Serve
For hospitals and medical practices, we collect stubborn outstanding accounts while retaining valued patient relationships.
For utilities and cable companies we track down and recover delinquent account balances with expert collections teams using sophisticated technology tools.
