Financial

Financial Industry Specialists

The financial industry requires premium debt collection services, and Eastern Account System offers the best in innovative solutions. Our collection strategies are customized to client needs creating a unique approach to retrieving debt effectively. With extensive knowledge in the collection field, Eastern ensures the highest level of technology, security, and persistence in each strategy we employ.

Eastern's solutions are designed to seamlessly integrate with the client's existing infrastructure, making for an easy transition of information throughout the partnership. Through working with a diverse array of consumers and businesses, Eastern has the experience in collecting account balances of all sizes.

Your Security Is Guaranteed

Eastern's clients are ensured the highest level of security and protection. All information that passes through our system is encrypted. Our fire wall features constant remote monitoring, providing us with an immediate alert response at any attempt of intrusion. Security measures include the following features:

Eastern's solutions are designed to seamlessly integrate with the client's existing infrastructure, making for an easy transition of information throughout the partnership. Through working with a diverse array of consumers and businesses, Eastern has the experience in collecting account balances of all sizes.

  • Strict safety regulations and a focus on improving the payment account security process (PCI compliant).
  • Clean-desk policy enforcing the exclusion of client information on paper to ensure the protection of sensitive client account and payment information.
  • Multiple methods of secure data transfer to meet client's security guidelines.
  • Extensive employee screening and monitoring including background checks on all new hires.
  • SSL certification for enhanced security on the Eastern Account System website and intranet system.
  • Backup & disaster recovery solutions that continually and securely backup all account information
Leading In Technology

Eastern Account System places a core focus on technological advances to ensure maximum results. Each strategic solution from Eastern includes the latest technology::

  • Industry-best skip-tracing software that defines our in-depth experience and success in locating delinquent accounts accurately.
  • Specialized and profound software notifying of any changes to an account's credit history.
  • Industry-leading collection software increasing efficiency and client profitability
  • Digital Dialer technology for best overall contact and penetration rates.
Reporting That's Customized

Reports are generated on a schedule flexible to our client's needs. Eastern Account System works closely with each client to develop customized reports with information specific to their unique business.

Our fully integrated intranet system and remote access options enable us to post progress that is visible to clients in real time for 24/7 access.

Expert Staff and Management Structure

Our collection management team has over 100 years of combined experience and our collectors host an average tenure of 8 years—Eastern Account System provides an unmatched surplus of expertise. Our strategic management structure maximizes supervision and efficiency. All collectors are reviewed and trained regularly to uphold the latest industry-specific service techniques, including mandatory training from the ACA in FDCPA, and FCRA rules.