Eastern Account System has 25 years of proven success collecting delinquent accounts at the highest rates in the industry. We are uniquely positioned to respond quickly to the evolving demographics of your non-paying customer base. We can quickly calibrate our call scripts, and our ACD (automated call distribution) and emotional analytics technologies help us individualize and prioritize approaches to deliver superior results.
We integrate with your billing systems to make payment seamless to your customers. In addition to reports at customized intervals, our operational transparency allows you to see for yourself how we are doing on your behalf.
Eastern’s highly trained, all US-based teams of ACA certified collection specialists handle sticky collection situations with sensitivity and integrity, retaining customers at a far higher rate than other collection agencies. Our secure HIPAA compliant and PCI compliant protocols utilize sophisticated account scoring to help generate highly successful liquidation results.
Your bottom line will reflect our superior collection rates on your behalf. Let us help you recover your unpaid accounts today.